Creating Care
Spaces
Safely providing spaces for people with health and wellness in mind.
Viewpoint
Caregiver
Community
Patient
Design
Caregiver
Engaging staff spaces are essential to avoid burnout and fatigue.
• Staff Rooms – include daylight that allows for a
relaxing environment to recharge, take a break,
or have a meal
• Respite Space – faculty and staff space with
soft lounge furniture, a nice view of the outdoors,
and privacy
• Outdoor Space – access to an area for relaxation
and enjoying the outdoors
Caregiver Staff Space
Workspaces for caregivers need to allow for flexibility and well-being. They support teams to engage with one another easily and efficiently.
• Team Hub – workspace for teams
• Team Huddle – high-performing collaboration areas
for quick all-hands meetings and shift changes
• Satellite – workstations near patient care for
caregiver to chart
Caregiver Workspace
Caregiver spaces are the spaces where nurses and providers go to do their best work. These spaces offer a place for efficient patient care and caregiver respite. These include nurses' stations, team spaces, exam rooms, lounge areas, break rooms, and outdoor spaces.
Empower Caregiver
Haworth Health has a broad focus that supports health systems beyond the clinical spaces where people heal. We bring our customers the power of design for elevated human performance through a portfolio of solutions that put people at the center. We believe three key areas in a healthcare facility—caregiver, community, and patient spaces—are all essential for success.
Putting People
at the Center
Empower Caregiver
Foster Community
Engage Patient
Caregiver spaces are the spaces where nurses and providers go to do their best work. These spaces offer a place for efficient patient care and caregiver respite. This would include nurses' stations, team spaces, exam rooms, lounge, or break rooms.
Empower Caregiver
Community
Point of care areas provide spaces that offer a variety of choice.
• Transition Space – area where patients and care
partners wait for their appointment
• Family Lounge – adjacent to the transition space,
offering more intimate, private spaces for families
with longer wait times
Point of Care
Public space is where people first enter a healthcare facility. This area offers a variety of seating options and wayfinding to destinations.
• Hospitality – lobby and reception areas with a
concierge experience and where families can
gather in sectioned spaces
• Outdoor – adjacent to the lobby, offering choice
in spaces for patients and care partners
Public space
Community spaces are areas in a healthcare facility that patients, family, and friends use while they wait for care or for their loved one. These spaces offer many amenities such as areas to relax, have privacy, catch up on work, or grab a bite to eat. These spaces include lobbies, outdoor spaces, and cafés.
Fostering Community
Patient
Treatments such as infusions require specific spaces for patients.
Treatment Space
Outpatient spaces may include an exam room that involves self-rooming.
• Exam Room – an assigned room for the patient
to wait instead of the waiting area
Outpatient
The patient's journey could be drastically different today versus just six months ago. With technology and social distance awareness, patient spaces are changing to accommodate.
Engage Patient
The inpatient room is where the patient recovers after treatment. It may be adaptable between ICU and standard patient rooms.
Inpatient
Trends
When designing for exam rooms – create a clearly identified patient pathway for self-rooming. Exam rooms will have dual entries so providers can enter from the “back of house” hallway.
Design
Clinical
Community
Click the icons on the floorplates to explore transformative spaces that enhance well-being for patients and communities in a conceptual inpatient and outpatient healthcare facility.
Community Lounge + Café Space
Hospitality Space
First Impression
Transition Space + Self Rooming
Care Team Hub
Transition Space + Family Lounge
Treatment or Infusion Space
Caregiver Respite
Team Huddle
Enclosed Caregiver Respite Spaces
Community
Community spaces are areas in a healthcare facility that patients, family, and friends use while they wait for care or for their loved one. These spaces offer many amenities such as areas to relax, have privacy, catch up on work, or grab a bite to eat. These spaces include lobbies, outdoor spaces, and cafés.
Fostering Community
Community
Lounge +
Café Space
An open area that provides numerous options for those waiting for appointments, family, or even stopping in for a quick lunch from the café.
A residential and wellness feel provide comfort and relax patients. Daylight and access to nature become an important part of healing. Providing caregivers appropriate tools greatly improves the level of patient care.
Be_Hold Storage
Community
Community spaces are areas in a healthcare facility that patients, family, and friends use while they wait for care or for their loved one. These spaces offer many amenities such as areas to relax, have privacy, catch up on work, or grab a bite to eat. These spaces include lobbies, outdoor spaces, and cafés.
Fostering Community
Treatment or Infusion Space
Cultivate Table
Community
Community spaces are areas in a healthcare facility that patients, family, and friends use while they wait for care or for their loved one. These spaces offer many amenities such as areas to relax, have privacy, catch up on work, or grab a bite to eat. These spaces include lobbies, outdoor spaces, and cafés.
Fostering Community
When caregivers need to rejuvenate, the choice of food service, where they sit, and options for indoor and outdoor all contribute to their well-being.
Caregiver Respite
Community
Clinical
Community
Clinical
Enclose Moveable Walls
Community
Community spaces are areas in a healthcare facility that patients, family, and friends use while they wait for care or for their loved one. These spaces offer many amenities such as areas to relax, have privacy, catch up on work, or grab a bite to eat. These spaces include lobbies, outdoor spaces, and cafés.
Fostering Community
Enclosed Caregiver Respite Spaces
Caregivers can choose their type of comfortable seating and level of daylight and privacy. Lounges, chairs and ottomans, and occasional tables furnish a warmer residential setting as a retreat from patients.
Openest Chick Pouf
Gates Recliner
BuzziScreen Mix Room Divider
Maari Sled Base Stool
Maari Wood Base Chair
Tate Tables + Benches
Openest Chick Pouf
BuzziMoon Pendant Light
Healthcare Trends
A silver lining to the pandemic has been the unprecedented speed of innovation and the implementation of new best practices. Solutions that once took years are now developed on timelines of weeks or days. Fast tracking is made possible by global collaboration across disciplines and open-source design.
Adam Plancia and Yan Fossat
in
“Anyone can innovate,
from anywhere, at any age.”
Canadian Journal of Public Health
Technology
Biophilia
Outdoors
Well-Being
Technology
Biophilia
Outdoors
Well-Being
Telemed gained wider acceptance and use during stay-at-home orders and will remain a vital tool in patient care.
On-site visits will still take place for clinical needs but technologies like facial recognition, mobile check-ins, in-room virtual assistants, and robotics will transform many activities from high-touch to contactless.
Wearables and ambient devices will help monitor patient health outside medical facilities.
Technology Changes the Patient Journey
Design Impact
Design Impact
When designing for exam rooms, create a clearly identified patient pathway for self-rooming. Exam rooms will have dual entries so providers can enter from the care team space.
Provide both enclosed, private spaces for telemed appointments as well as huddle rooms that are integrated with technology to support quick connections with patients, their families, and other caregivers or providers that are consulting.
Technology Resiliency Well-Being Biophilia Equity Outdoor
The future of health systems will be grounded in well-being and prevention. Leaders will set the example with healthy spaces, healthy eating, and community events.
Events will move off the healthcare campus to be integrated where people live and work, promoting community-wide health and wellness.
Source: Advisory.com
Healthcare Rooted in Wellness
Design Impact
Design Impact
Delineate space to allow for families to have physical boundaries to safely separate. Use various types of seating to accommodate the needs of families and care partners (so everyone can choose their own type of safe place).
Consider creating spaces that allow for various types of activities such as working, reading, or grabbing a quick bite to eat.
Source: Globe News Wire
Learn More
+
The instinct to connect with nature is innate in human beings. It’s more than just a philosophy—biophilia is foundational for well-being. Both outdoor and indoor spaces that use biophilic design are proven to promote healing.
Look for more social spaces with lounge seating options and hospitality amenities to be replicated outdoors when weather permits. Clever architecture will be used to create microclimates and extend seasons, keeping outdoor spaces accessible longer or even throughout the entire year.
Source: NCBI
Learn More
+
The Benefits of Biophilic Design
Design Impact
Design Impact
Designers can replicate their indoor spaces outside so that they offer a combination of settings such as café tables, seating, and lounge elements.
Offering outdoor spaces to patients, guests, and caregivers promotes healing and respite.
Healing gardens and walking paths have been a vital
part of health system campuses and hospital grounds
for the last decade or more—mostly focused on patients and families. Since COVID-19, the importance of these landscaped amenities grew for every constituency within the healthcare campus—especially for caregivers who were overtaxed.
Even just views of the outdoors can help people feel refreshed. Space designs featuring greenery, fresh air,
and sunlight offer the respite spaces and organic mood boosters that practitioners and patients seek.
Leveraging Outdoor Space
Design Impact
Design Impact
Research has shown that the closer the outdoor opportunity is to patient, caregiver, or family, the more it will be used. Having direct access to outdoor space on patient floors and near caregiver work areas is important to a high-level usage and beneficial effect.
Creating outdoor “third spaces” with public access provides connection and serves to communicate the role a health system plays in its community.
Pergola Workspace
Community
Community spaces are areas in a healthcare facility that patients, family, and friends use while they wait for care or for their loved one. These spaces offer many amenities such as areas to relax, have privacy, catch up on work, or grab a bite to eat. These spaces include lobbies, outdoor spaces, and cafés.
Fostering Community
Immerse Shift Table
Maari 5-Star Base Chair
Enclose Moveable Walls
Cielo Pendant Light
JUV Wall
Community
Community spaces are areas in a healthcare facility that patients, family, and friends use while they wait for care or for their loved one. These spaces offer many amenities such as areas to relax, have privacy, catch up on work, or grab a bite to eat. These spaces include lobbies, outdoor spaces, and cafés.
Fostering Community
Transition Space + Self Rooming
Providing hospitality for care partners offers time to restore. A pause for patients transition them to the next part of their journey. Self rooming is made available with self check-in stations upon arrival.
Team Huddle
Freestanding architecture products
like Pergola provide a drop-in space
for structured and unstructured collaboration. Shift changes and rounds kick-offs are well accommodated in these spaces that integrate caregiver work tools such as Ergotron support
charting from a central location.
Spinnaker Side Chair
Sprig Table
Compose Workspace
Community
Community spaces are areas in a healthcare facility that patients, family, and friends use while they wait for care or for their loved one. These spaces offer many amenities such as areas to relax, have privacy, catch up on work, or grab a bite to eat. These spaces include lobbies, outdoor spaces, and cafés.
Fostering Community
Monitor Arms
StyleView Powered Cart
Enclose Moveable Walls
Atwell Lounge Chair
Community
Community spaces are areas in a healthcare facility that patients, family, and friends use while they wait for care or for their loved one. These spaces offer many amenities such as areas to relax, have privacy, catch up on work, or grab a bite to eat. These spaces include lobbies, outdoor spaces, and cafés.
Fostering Community
Transition Space + Family Lounge
Hospitality in a clinic or an inpatient floor to support guests and family members. Well done social spaces can increase satisfaction and likelihood of recommendations
to patients and family.
Openest Chick Pouf
Pip Personal Table
An area with various types of seating to accommodate different activities. Freestanding architecture to delineate space and provide a sense of privacy.
Pergola Workspace
Community
Community spaces are areas in a healthcare facility that patients, family, and friends use while they wait for care or for their loved one. These spaces offer many amenities such as areas to relax, have privacy, catch up on work, or grab a bite to eat. These spaces include lobbies, outdoor spaces, and cafés.
Fostering Community
Hospitality Space
First
Impression
This area is where first impressions happen. Patients and guests receive a warm greeting and are guided to registration or are offered a choice of amenities. This is the area where well-being is promoted.
Community
Community spaces are areas in a healthcare facility that patients, family, and friends use while they wait for care or for their loved one. These spaces offer many amenities such as areas to relax, have privacy, catch up on work, or grab a bite to eat. These spaces include lobbies, outdoor spaces, and cafés.
Fostering Community
Maari Wood Base Chair
Cultivate Table
BuzziBooth
Jive Table
Immerse Stack Table
Back-Wing Armchair
Maari Wood Base Chair
Lud'o Lounge
Cabana Lounge Island
Cabana Lounge
Cabana Lounge
BuzziNordic ST100 Lounge
Cabana Lounge
Slant Lounge
Community spaces are areas in a healthcare facility that patients, family, and friends use while they wait for care or for their loved one. These spaces offer many amenities such as areas to relax, have privacy, catch up on work, or grab a bite to eat. These spaces could include lobby areas, outdoor spaces, and cafes.
Foster Community
These are the spaces at the point of care—patient rooms, exam rooms, and treatment spaces such as infusion or recovery areas. With very specific needs for patients as well as the healthcare process, these spaces require cleanability and disinfecting.
Engage Patient
Cabana Lounge
Poppy Lounge
Pergola Workspace
Cultivate Table
Maari 4-Leg Base Stool
BuzziBooth
Atwell Side Chair
Riverbend Lounge
Learn More
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Haworth Health has a portfolio of solutions that put people at the center.
Resiliency
Resiliency
Equity
Equity
As a result of the coronavirus pandemic, it has become increasingly clear that healthcare professionals require
a great level of resilience. From flash flood to wildfire, power outage to pandemic, it is essential for healthcare organizations to research and understand the risks—
human, environmental, and societal—that can influence the functionality of their facilities.
With a focus on information gathering and strategy planning, design solutions that enhance organizational resilience will continue to be sought after. The ability for space to be flexible is the future of healthcare design.
Resiliency: Planning for Change
Design Impact
Design Impact
Prefabricated and modular solutions, as well as multidisciplinary contracts can address the complex technologies of delivering building projects with speed. But in the long run, ease of reconfiguration to address change will enable resiliency.
Future proofing for health systems means forecasting scenarios for a variety of events or outcomes organizations may face over the long term. Putting the infrastructure in place and designing with flexibility in mind helps them better respond to these scenarios.
What makes an environment welcoming, safe, and comfortable for some patients and care partners can be very different for others. Rather than designing for one overarching solution, it is imperative to design for multiplicity, choice, and inclusivity to meet diverse emotional and well-being needs.
Health facilities need to welcome guests that reflect the diversity of their communities— supporting a range of ages, genders, sizes, and abilities. Variety and choice through seating sizes, postures, and space types, and amenities—is vital to user well-being and promotes a feeling of inclusion.
Choice & Inclusion Drive Equity
Design Impact
Design Impact
Community spaces in healthcare facilities are truly “third places” that take on hospitality and amenity characteristics to offer relaxing, meaningful, or productive experiences—whatever the user chooses. Third places are ideal for activities like coffee breaks, socializing and—for some—focus work, integrating the facility into their lives.
Guests want to feel safe and comfortable and are adept at finding spaces that suit them best when given choice. Equity invites people to choose seating type, location, privacy, or posture through comfortable options that reveal themselves as part of the visual and spatial texture.
Healthcare Trends
Sources: Deloitte, Gensler
Learn More: Spark – How Equitable Businesses
Succeed: A 3-Part Series
Abbie Clary
The pandemic has emphasized how important it is to be ready for anything.”
AIA, FACHA, LEED AP
Sources: NYTimes, HERD
Learn More: Spark – The Natural Solution to Improving Employee Performance,
Spark – Biophilic Design
“
Source: Healthcare Design Magazine
Learn More: Haworth Research – On-Site & Remote Work
Resources for Resilience
Naomi A. Sachs
Staff are in private respite and trying to find coping space. Some walk. Some just breathe fresh air. Most seem to hover in the sun.”
“
PhD, MLA, EDAC
Source: HERD: Health Environments Research & Design Journal
Outdoor Community Space
The future of health systems will
be grounded in well-being and prevention. Leveraging outdoor spaces—for patients, families, and caregivers—is one way to support holistic health. Fresh air, nature, and movement work together to refresh the weary and support healing.
Forest Chair
JANUS Titan Umbrella
Community
Community spaces are areas in a healthcare facility that patients, family, and friends use while they wait for care or for their loved one. These spaces offer many amenities such as areas to relax, have privacy, catch up on work, or grab a bite to eat. These spaces include lobbies, outdoor spaces, and cafés.
Fostering Community
Care Team Hub
A flexible activity-based setting
for care teams is outfitted with height-adjustable tables and caregiver work tools. Products that adapt for individual needs and offer long-term investment as workflow or service change—
without the need for construction.
Maari Wood Base Stool
CareFit Enclosure
CareFit Cart 2.0
Exam Room
Community
Community spaces are areas in a healthcare facility that patients, family, and friends use while they wait for care or for their loved one. These spaces offer many amenities such as areas to relax, have privacy, catch up on work, or grab a bite to eat. These spaces include lobbies, outdoor spaces, and cafés.
Fostering Community
Exam Room
Enhancing the experience between the patient and the caregiver come from providing appropriate work tools that support a variety of postures and allow for patient engagement.
Upside Height-Adjustable Table
StyleView Powered Cart
Planes Height-Adjustable Benching
Community
Community spaces are areas in a healthcare facility that patients, family, and friends use while they wait for care or for their loved one. These spaces offer many amenities such as areas to relax, have privacy, catch up on work, or grab a bite to eat. These spaces include lobbies, outdoor spaces, and cafés.
Fostering Community
Caregiver Workspaces
Supporting caregivers with appropriate workspaces is critical for them to do their best work. Height-adjustable worksurfaces accommodate posture changes throughout the day. Planning includes alcove areas that provide parking spaces for carts during battery recharging or when not in use—keeping
corridors free and clear.
Soji Task Chair
Monitor Arm
Lud'o Lounge Chair
Atwell Side Chair
Enclose Moveable Walls
Caregiver Workspaces
Option 1 Option 2 Option 3
Registration
Registration
Patients are offered a sense of privacy in an inviting space as they register. Adjacent amenities such
as a café, lounge, outdoor area,
and places for family provide
extra seating for children and
family members.
Maari 5-Star Base Chair
BuzziBooth
Monitor Arm
Community
Community spaces are areas in a healthcare facility that patients, family, and friends use while they wait for care or for their loved one. These spaces offer many amenities such as areas to relax, have privacy, catch up on work, or grab a bite to eat. These spaces include lobbies, outdoor spaces, and cafés.
Fostering Community
BuzziMoon Pendant Light
Soji Chair, Faux Leather Upholstered
Upside Height-Adjustable Table
StyleView Powered Cart
Fern Task Chair
JUV Wall
CareFit Enclosure
Conover Metal
Powered Exam Table
Exam Stool
StyleView Powered Cart
Nurses and physicians need reliable access to data and technology to support flexible workflows and help keep their focus on patients. Workstations on wheels, adjustable and wall-mounted worksurfaces, plus monitor and keyboard arms bring technology and supplies to the point of need while supporting caregiver postures during each shift.
Technology & Work Tools
Outdoor Caregiver Respite
Community
Community spaces are areas in a healthcare facility that patients, family, and friends use while they wait for care or for their loved one. These spaces offer many amenities such as areas to relax, have privacy, catch up on work, or grab a bite to eat. These spaces include lobbies, outdoor spaces, and cafés.
Fostering Community
Connect staff with natural light, fresh air, and nature to provide moments of respite. Outdoor spaces reduce stress and encourage social interactions between caregivers and provide communal areas for staff breaks.
Gigi II Chair
JANUScafé Table
Forest Chair
JANUS Titan Umbrella
Soji Task Chair
Outdoor Caregiver Respite
Cabana Lounge
Outdoor Community Space
StyleView Sit-Stand Combo Arm
LX Sit-Stand Wall System