Collaboration
Innovation and creativity
Social connection
Increase team performance
Establish and cultivate culture
Minimize stress
Build community
Mentoring and career development
Virtual connection cannot replace physical connection
OVERVIEW
Why Do We Value Being in the Office?
People are empowered to work fluidly in an ecosystem that includes office, home, and third places.
Flexibility/Adaptability
Supporting people’s physical and psychological health builds confidence and enhances performances.
Well-Being
Preserving your unique culture to empower your workforce and leverage your space is essential.
Culture and Innovation
Overview
Key Business Drivers for the Ecosystem
The Work from Anywhere ecosystem supports organizational culture and employee well-being—so people can work fluidly.
This flexibility also serves as an attraction/retention strategy for talent, offering improved work/life balance through flexible work schedules.
This autonomy fuels creativity and drives innovation while keeping people safe.
Work from Anywhere is the ecosystem that gives organizations and employees choice in where and when work occurs.
When given the choice, people are drawn to places that make them feel comfortable and productive. What we previously knew as the “office” was already evolving into a place of social context—more collaborative than ever.
Overview
Work Fluidly
Work from Anywhere
Office
Home
Third place
Collaborate
Create
Control
Compete
20%
20%
60%
15%
5%
80%
20%
80%
20%
30%
50%
Each organization has a unique culture type, along with subcultures, that influence how people work and where they perform their best. When we overlay the ecosystem by culture type, some general guidelines emerge.
Organizational Culture
Ecosystem
Balance Guidelines
We look at organizational and individual needs by four culture types: Collaborate, Create, Control, and Compete.
Click each segment to learn more about each culture type
Organizational Culture
Leveraging the Competing Values Framework™
Culture serves as a guidepost for people’s needs and organizational goals. To enhance the performance of your people, organization, and facility, it’s important to understand cultural implications— what people value and how it affects space design.
Preserving your unique culture to empower your workforce and maximize your office space is essential for success—and even more important during this pivotal time.
Organizational Culture
Understand Your Team’s Needs
Return to Workplace Timing
Some companies are hopeful that they can bring people backinto the workplace beginning Summer 2021. Others are planningon Fall 2021 or early 2022.
For example:
The online retailer Wayfair has been projecting June, assumingit’s safe to return.
Google is looking toward 100% back in the office startingSeptember 1, 2021, gradually starting in April.
Chicago-based commercial property consulting and propertymanagement firm Avison Young—with offices around theworld—is asking employees to return in April.
Return to Workplace Timing
Some companies are hopeful that they can bring people backinto the workplace beginning Summer 2021. Others are planningon Fall 2021 or early 2022.
For example:
The online retailer Wayfair has been projecting June, assumingit’s safe to return.
Google is looking toward 100% back in the office startingSeptember 1, 2021, gradually starting in April.
Chicago-based commercial property consulting and propertymanagement firm Avison Young—with offices around theworld—is asking employees to return in April.
Return to Workplace Timing
Some companies are hopeful that they can bring people backinto the workplace beginning Summer 2021. Others are planningon Fall 2021 or early 2022.
For example:
The online retailer Wayfair has been projecting June, assumingit’s safe to return.
Google is looking toward 100% back in the office startingSeptember 1, 2021, gradually starting in April.
Chicago-based commercial property consulting and propertymanagement firm Avison Young—with offices around theworld—is asking employees to return in April.
Return to Workplace Timing
Some companies are hopeful that they can bring people backinto the workplace beginning Summer 2021. Others are planningon Fall 2021 or early 2022.
For example:
The online retailer Wayfair has been projecting June, assumingit’s safe to return.
Google is looking toward 100% back in the office startingSeptember 1, 2021, gradually starting in April.
Chicago-based commercial property consulting and propertymanagement firm Avison Young—with offices around theworld—is asking employees to return in April.
Collaborate
Create
Control
Compete
Office Floorplate by Culture
OFFICE
The Office Is the Hub
Compete cultures seek short-term growth. They are results-driven, competitive, and speed-oriented, unified by an emphasis on winning and reputation. This culture’s purpose is to generate profits and do so faster than competitors. Compete cultures are made up of workers who are deal-makers.
Tactical Execution
Individual Workspaces
Enclosed Meeting Spaces
Spaces to Support
Compete
Meeting Room
Individual Workspace
Private Office
Meeting Room
Individual Workspace
Private Office
Private Office
Private offices are used in multiple ways. Designed to enhance concentration and minimize distractions, private offices may also be designated as a small conference room while the occupant is away.
1
2
3
Office enables the occupant to put away their work so others have access to monitors or shared artifacts. Private offices provide insulation and support work-from-anywhere balance, which requires more video and phone conversations.
Adjacent social spaces provide waiting area or a place to debrief after a meeting. Room schedulers make this access very legible to employees.
Café is sectioned off for clear distinction between work and social settings to accommodate the Control culture’s need for formal, non-interruptible interactions.
Individual Workspace
Focus work is the primary task at the workspace as most group interaction is scheduled and supported by formal group spaces.
1
2
3
Highly supported through user control and opportunities for embedding and externalizing on markerboards and tackable surfaces. Secondary surfaces allow for quick reference and sourcing of information.
Close proximity to group spaces is supported with Pergola, where externalization and problem solving occurs. Touchdown space supports the need for video and phone conversations to decrease distraction for nearby workers.
Open social areas provide space for quick breaks, as well as restorative activities for individuals. Shared bookcase enables sharing of source materials.
Meeting Room
Group work is more formal and planned so enclosed meeting rooms—along with norms and rules—are expected.
1
2
3
Space is primarily used for presentations and sharing information with teams or customers.
Room schedulers are necessary to keep up with the pace of activities and formal meeting times. Relevant artifacts are displayed to help ground participants in the organization’s mission.
Information is shared both in-person and virtually to improve efficiency and quality. Greenery aids in shielding content on display screen from people outside the room.
A Control culture is driven to improve efficiency and quality—doing things right. These cultures are made up of problem solvers, engineers, and professionals. To achieve their purpose, they put systems and structures in place to adhere to standards of the company or their industry.
Project Development
Formal Meeting Spaces
Enclosed Individual Workspaces
Spaces to Support
Control
Meeting Room
Individual Workspace
Private Office
Meeting Room
Individual Workspace
Private Office
Private Office
Private offices are used in multiple ways. Designed to enhance concentration and minimize distractions, private offices may also be designated as a small conference room while the occupant is away.
1
2
3
Office enables the occupant to put away their work so others have access to monitors or shared artifacts. Private offices provide insulation and support work-from-anywhere balance, which requires more video and phone conversations.
Adjacent social spaces provide waiting area or a place to debrief after a meeting. Room schedulers make this access very legible to employees.
Café is sectioned off for clear distinction between work and social settings to accommodate the Control culture’s need for formal, non-interruptible interactions.
Individual Workspace
Focus work is the primary task at the workspace as most group interaction is scheduled and supported by formal group spaces.
1
2
3
Highly supported through user control and opportunities for embedding and externalizing on markerboards and tackable surfaces. Secondary surfaces allow for quick reference and sourcing of information.
Close proximity to group spaces is supported with Pergola, where externalization and problem solving occurs. Touchdown space supports the need for video and phone conversations to decrease distraction for nearby workers.
Open social areas provide space for quick breaks, as well as restorative activities for individuals. Shared bookcase enables sharing of source materials.
Meeting Room
Group work is more formal and planned so enclosed meeting rooms—along with norms and rules—are expected.
1
2
3
Space is primarily used for presentations and sharing information with teams or customers.
Room schedulers are necessary to keep up with the pace of activities and formal meeting times. Relevant artifacts are displayed to help ground participants in the organization’s mission.
Information is shared both in-person and virtually to improve efficiency and quality. Greenery aids in shielding content on display screen from people outside the room.
Create cultures seek breakthrough innovation. These organizations or groups are idea-oriented and embrace risk-taking to be on the leading edge. To do so, Create cultures are stocked with visionaries, entrepreneurs, artists, and designers.
Innovation
Dedicated Team Spaces
Open Social Spaces
Spaces to Support
Create
Project Space
Retreat/Restore Lounge
Team Workspace
Project Space
Retreat/Restore Lounge
Team Workspace
Team Workspace
Workspaces adjacent to group space offer user control with embedding, height adjustability, and insulation. They support teams that need both focus and collaborative work.
1
2
3
Proximity to group space implies team ownership while Pergola and rugs delineate boundaries. Analog and digital tools support both brainstorming activities and videoconferencing.
BuzziBooths create an extra layer of insulation and they are located for quick access to support heads-down work or videoconferencing.
Individual workspaces support assigned workers with layers of opportunity for embedding and easy access to information.
Retreat/Restore Lounge
Less formal than a private office, this space can be easily accessed and utilized for quick conversations or group focus work.
1
2
3
Cabana Lounge provides two areas for either individual respite or interaction with a colleague—both of which are important for Create cultures.
Pergola offers enclosure to support activities that require more insulation. Digital display offers access to both information and
videoconferencing capabilities.
Confidential conversations are supported in the shared private offices and open discussions are supported in the lounge space, with its variety of insulation opportunities depending on the activity.
Project Space
Similar to a maker space, this area enables high materiality and analog work behaviors—exactly what Create teams need to get work done. Soft elements, like curtains, were added to boost acoustic performance.
1
2
3
Be_Hold storage enables stowing and displaying the variety of team artifacts.
Mobility of Cultivate tables and mobile easels collaborative tools supports different creative activities in one space.
Collaborative space supports social connections. Windowseat lounge seating—positioned for access to views—provides a retreat near the team space.
Collaborate cultures tend to be open, friendly, and sharing. They are relationship oriented and value teamwork, participation, and consensus. They seek long-term development. The members of a Collaborate culture often act as counselors and mentors while all have a strong sense of belonging and team orientation.
Social Interaction
Cafés and Lounges
Community Spaces
Spaces to Support
Collaborate
Lounges
Open Team Space
Café
Lounge
Open Team Space
Café
Café
A suitable café supports the process of creating and being together as this space suggests. Conversations linger and synergies happen among multiple teams.
1
2
3
Family-style atmosphere
with self- service refreshments reinforces a sense of belonging and affinity.
Picnic lunch tables enable exchange over lunch or shared breaks, as well as intermingling of functional groups.
Casual furniture and hanging plants support the need for grounding in community and shared purpose. Views to outside and access to food and beverages encourage revitalization.
Open Team Space
This space supports externalization needed for group activities as well as communication using a variety of vertical surfaces. Workers are connected—both physically and virtually.
1
2
3
Individual workspace in close proximity to a variety of group spaces. Pinwheel application supports this highly interruptible culture, providing individual user control in the workpoint.
Openness of Pergola activates the workspace, enabling visibility and transparency of activities.
Pergola spaces contain a variety of group areas while delineating interaction zones outside.
Lounge
Group spaces that support interactions are highly desired in this culture as most processes happen collaboratively.
1
2
3
User control and familiarity of products support autonomy.
Inclusive communication exchange occurs with analog tools like vertical markerboard surfaces and virtual tools like the monitor.
Work activities happen in a variety of space types for open and transparent ease of communication and connection.
Ecosystem
Work from Anywhere
Office
Home
Third Place
Click to learn more
Third places provide opportunities to get away from the distractions of home and office. These dynamic environments also help to fuel the creative process.
Third places offer a more casual space to meeting with others as well as a spot to stop, work, and interact while traveling or on the go. They are alternative spaces when office occupancy is at capacity and home is not the best option for the work required. Third places provide access to others, in a different atmosphere that sparks creativity, enhances connection, and fosters a sense of belonging.
Fuel Your Creativity
Third Place
SEE MORE
Home can be a supportive environment for focus work, reading, scheduled phone calls, and virtual meetings.
When planning a home office, consider what the space has to offer: How much area is allotted, and how much time will be spent there? Then decide what elements are needed to support the primary activities performed at home.
Focus at Home
Home
SEE MORE
Work from Anywhere is the ecosystem that gives organizations and employees choice in where and when work occurs.
We start by looking at the entire ecosystem: office, home, and third places. Then, with an emphasis on the office as a hub, we optimize the space for activities that foster interaction, collaboration, and creativity to drive innovation.
The office floorplate needs to respond with flexible environments that allow people to work fluidly. Discover ways to design spaces that support four culture types based on the Competing Values Framework™: Collaborate, Create, Compete, and Control to support human performance and nurture well-being.
The Office Is the Hub
OFFICE
SEE MORE
Work from Anywhere is the ecosystem that gives organizations and employees choice in where and when work occurs.
We start by looking at the entire ecosystem: office, home, and third places. Then, with an emphasis on the office as a hub, we optimize the space for activities that foster interaction, collaboration, and creativity to drive innovation.
The office floorplate needs to respond with flexible environments that allow people to work fluidly. Discover ways to design spaces that support four culture types based on the Competing Values Framework™: Collaborate, Create, Compete, and Control to support human performance and nurture well-being.
See our full range of choices
Micro
Non-Dedicated
Dedicated
HOME
Focus at Home
Dedicated 1
Dedicated 2
Dedicated 3
Dedicated 4
Dedicated 5
Dedicated 6
Dedicated 6
Once a laundry room, this space is now a dedicated home office, demonstrating one way to transform unused space. It
also accommodates externalization on the vertical surface and provides insulation from the distractions of home
Dedicated 5
This space is dedicated to supporting long-term focus work. Large windows and a view outside offer opportunity for
mental recovery.
Dedicated 4
This formal private space clearly conveys image by design. It
supports focus work or connecting through video conferencing
and offers opportunities for embedding.
Dedicated 3
This open area with high ceiling supports various activities, such as strategic thinking, with opportunities for externalization. Less structured, it invites creativity and collaboration with guests.
Dedicated 2
This energizing studio supports creative work with various ways to externalize. Plenty of room and seating enable hosting others, plus space for kids to study.
Dedicated 1
Private space that supports longer-term activities with opportunities for embedding and accessing information.
This space also has room to host others.
Dedicated
sets aside a dedicated room for a permanent home office.
Non-Dedicated 1
Non-Dedicated 2
Non-Dedicated 3
Non-Dedicated 4
Non-Dedicated 5
Non-Dedicated 5
This semi-dedicated space is highly transformable by the individual for use as a workspace or living space. Adjustability and access to the view support long-term focus work or home activities. Technology and natural elements provide balance
and authenticity.
Non-Dedicated 4
This semi-dedicated space supports focus work with an ergonomic task chair and height adjustability to minimize distractions from physical discomfort.
Non-Dedicated 3
This space conveys separation between the work area and the rest of the space providing legibility for where to work.
Non-Dedicated 2
This multi-functional space supports personal needs as well as work. Displayed artifacts are both
functional and personal, reflecting work-life balance.
Non-Dedicated 1
This space is dedicated to work but coexists in a living room, where displayed artifacts are aesthetic rather than work related because it’s a public space in the home.
Non-Dedicated
provides a permanent home office that is within another space in the house.
Micro 1
Micro 2
Micro 3
Mirco 4
Micro 5
Micro 5
This multi-functional space is highly flexible. It supports autonomy by letting users choose how to best support the
work at hand, including changing posture and location.
Micro 4
A micro space in this living room, it is closely connected to activities within the home—providing choice in posture and movement throughout the day.
Micro 3
This space provides autonomy and movement—both posture changes and location—by supporting individual
choice for a variety of activities.
Micro 2
The screen creates a separation between the micro space and living space, supporting externalization with visual
display and storage.
Micro 1
The need for storage is supported in this micro space, tucked into a nook. This space supports short-term touchdowns, such as checking emails or home activities.
Micro
creates a home office in a space with multiple functions, typically very flexible and semi-permanent.
Third Place
Fuel Your Creativity
Community Work Hub 1
Community Work Hub 2
Community Work Hub 3
Community Work Hub 4
Community Work Hub 4
This work hub provides amenities similar to what would be in an office. With both open areas and retreat spaces, it is easy to find the right spot for the task at hand.
Community Work Hub 3
With a variety of areas to accommodate individual and group work—each with its own level of visual distraction—this space offers autonomy and choice. The bar supports quick connections and casual postures. For more formal work, sign-out technology allows reservation via a concierge.
Community Work Hub 2
This space is a great place to share information in a casual setting. It supports meeting with coworkers or clients to discuss, plan, and finalize information.
Community Work Hub 1
Rich in work amenities, this space supports longer-term work activities, including a variety of options for focus work.
Community Work Hubs
High Amenity - spaces supported by tools that enhance interaction and collaboration.
Lobby /
Common Space 1
Lobby /
Common Space 2
Lobby /
Common Space 3
Lobby /
Common Space 4
Lobby /
Common Space 5
Lobby /
Common Space 6
Lobby /
Common Space 7
Lobby /
Common Space 8
Lobby /
Common Space 9
Lobby / Common Space 9
This space offers amenities like food and beverages for more longer-term opportunities and a variety of connections.
Lobby / Common Space 8
Lighting and light architecture help with the legibility of potential work areas. A freestanding sub-architectural workspace supports a sense of privacy without complete enclosure.
Lobby / Common Space 7
Views outside enable a connection to the location and opportunities for restoration. The desk provides the option for slightly longer duration and insulation implies availability to be interrupted.
Lobby / Common Space 6
Vibe is the key word for this space with bookshelves and an area for individual work. The quiet energy sets the stage for the perfect place to recharge.
Lobby / Common Space 5
This reception space encourages a slightly longer stay to make a connection, although mainly accommodates shortterm activities and easy access to others if needed.
Lobby / Common Space 4
All about convenience, this space is set up well for checking emails or a quick task while waiting for others. It accommodates
individual activities rather than group interactions.
Lobby / Common Space 3
This transitional space supports a quick touchdown or waiting area. The back of the sofa and location provide a sense of security.
Lobby / Common Space 2
Use this transitional space to support a quick connection with your smartphone or to have a quiet conversation. It is also a comfortable space for waiting or making a call.
Lobby / Common Spaces 1
A cozy nook adjacent to this transitional space offers privacy for interaction or a touchdown area while waiting for others.
Lobby /
Common Spaces
Medium Amenity - retreats, lobbies, and common spaces to accommodate activities alone or together.
Coffee Shop /
Café Space 1
Coffee Shop /
Café Space 2
Coffee Shop /
Café Space 3
Coffee Shop /
Café Space 4
Coffee Shop /
Café Space 5
Coffee Shop /
Café Space 6
Coffee Shop / Café Space 6
Deeper connection to nature enables a good balance if interfacing with digital technology. Views provide opportunities for restoration.
Coffee Shop / Café Space 5
This space provides visual interest and a variety of areas for working alone or interacting with a colleague to review or plan.
Coffee Shop / Café Space 4
Outdoor space with energy provides the perfect atmosphere for lively conversation or just relaxing while reading alone.
Coffee Shop / Café Space 3
The stimuli and vibe happening within this hospitality space support creative focus activities. Specifically, the booths make this space more intentional for work.
Coffee Shop / Café Space 2
Provides space for individual short-term work and other spaces for two to three people to meet casually. Bar area offers the perfect place to check email or chat with others will waiting.
Coffee Shop / Café Space 1
This hospitality-centric café space focuses on meaningful connections, enabling choice in enclosure—bring your own device and relax with a cup of coffee.
Coffee Shop/
Café Spaces
Creates a home office in a space with multiple functions, typically very flexible and semi-permanent.
Coffee Shop / Café Spaces
Lobby /
Common Spaces
Community
Work Hubs
Third Place Settings
Current Insights
How Are Organizations Approaching Work from Home?
Current Insights
Trends in Work from Anywhere
Return to Workplace Timing
Some companies are hopeful that they can bring people back into the workplace beginning Summer 2021. Others are planning on Fall 2021 or early 2022.
The online retailer Wayfair has been projecting June, assuming it’s safe to return.
Google is looking toward 100% back in the office starting September 1, 2021, gradually starting in April.
Chicago-based commercial property consulting and property management firm Avison Young—with offices around the world—is asking employees to return in April.
For example:
Thoughts from CEOs
Latest from Leesman
Hybrid Work
Return to Workplace Timing
Thoughts from CEOs
Real Estate Considerations – Current
Real Estate Considerations – Future
Office as the Hub for Culture
Office as the Hub for Culture
0%
5%
10%
15%
20%
25%
30%
About 1-3 days per month
One day per week
Two days per week
Three days per week
Four days per week
Five days per week
Employees don’t need
to be in the office to maintain company culture
To keep a strong culture, employees should be in the office...
Real Estate Considerations – Future
0%
5%
10%
15%
20%
25%
Increase more than 25%
Increase between 16 and 25%
Increase between 5 and 15%
Stay about the same
Reduce between 5 and 15%
Reduce between 16 and 15%
Reduce by more than 25%
How do you anticipate your total office space needs will be different three years from now?
Real Estate Considerations – Current
0%
10%
20%
30%
40%
50%
60%
70%
Consolidate office space in at least one major city
Open more locations, such as satellites in suburbs
Consolidate office outside of major city
Not make any changes
What changes are you making to your real estate strategy in the next 12 months?
Latest from Leesman
Like all organizations addressing COVID-19, Haworth has been learning and adapting as we develop our work-from-anywhere approach.
We partnered with Leesman, a global workplace research firm, to learn how people adapted to working from home.
Through surveys, we gained invaluable data in supporting our customer interactions and informing future home solutions in a work-from-anywhere ecosystem.
See survey results
See survey results
Q: Which of the following statements best describes how you feel about remote work at your company?
Hover over the chart to learn more
Source: PwC US Remote Work Survey
January 12, 2021. Base: 133 US executives
13%
11%
32%
26%
17%
Going with the flow. Business performance is not suffering. We’ll likely increase the level of remote work.
No turning back: Many of our office employees will work remotely a significant amount of their time.
It’s been great! We’re better off giving up on office space entirely.
Back to the office as soon as feasible. We’re at our best
on-site and in person.
Prefer limited remote schedules but people like it, including future talent.
Hybrid Work
Hybrid work is how people will move within the Work from Anywhere ecosystem. It will be fluid and integrated. As the hub, the office will be the primary place to support the connections needed for hybrid work.
Forbes highlights companies adopting hybrid work models for the long run in an article posted earlier this year. By design or default, most US companies are heading toward a hybrid office workweek.
Return to Workplace Timing
Some companies are hopeful that they can bring people backinto the workplace beginning Summer 2021. Others are planningon Fall 2021 or early 2022.
For example:
The online retailer Wayfair has been projecting June, assumingit’s safe to return.
Google is looking toward 100% back in the office startingSeptember 1, 2021, gradually starting in April.
Chicago-based commercial property consulting and propertymanagement firm Avison Young—with offices around theworld—is asking employees to return in April.
Get more in-depth information to learn more
LEARN MORE
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Down
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Resources
NEXT
Inspiration
PREVIOUS
Current Insights
How Are Organizations Approaching Work from Home?
Current Insights
Trends in Work from Anywhere
Return to Workplace Timing
Some companies are hopeful that they can bring people back into the workplace beginning Summer 2021. Others are planning on Fall 2021 or early 2022.
The online retailer Wayfair has been projecting June, assuming it’s safe to return.
Google is looking toward 100% back in the office starting September 1, 2021, gradually starting in April.
Chicago-based commercial property consulting and property management firm Avison Young—with offices around the world—is asking employees to return in April.
For example:
Thoughts from CEOs
Latest from Leesman
Hybrid Work
Return to Workplace Timing
Thoughts from CEOs
Real Estate Considerations – Current
Real Estate Considerations – Future
Office as the Hub for Culture
Office as the Hub for Culture
0%
5%
10%
15%
20%
25%
30%
About 1-3 days per month
One day per week
Two days per week
Three days per week
Four days per week
Five days per week
Employees don’t need
to be in the office to maintain company culture
To keep a strong culture, employees should be in the office...
Real Estate Considerations – Future
0%
5%
10%
15%
20%
25%
Increase more than 25%
Increase between 16 and 25%
Increase between 5 and 15%
Stay about the same
Reduce between 5 and 15%
Reduce between 16 and 15%
Reduce by more than 25%
How do you anticipate your total office space needs will be different three years from now?
Real Estate Considerations – Current
0%
10%
20%
30%
40%
50%
60%
70%
Consolidate office space in at least one major city
Open more locations, such as satellites in suburbs
Consolidate office outside of major city
Not make any changes
What changes are you making to your real estate strategy in the next 12 months?
Latest from Leesman
Like all organizations addressing COVID-19, Haworth has been learning and adapting as we develop our work-from-anywhere approach.
We partnered with Leesman, a global workplace research firm, to learn how people adapted to working from home.
Through surveys, we gained invaluable data in supporting our customer interactions and informing future home solutions in a work-from-anywhere ecosystem.
See survey results
See survey results
Q: Which of the following statements best describes how you feel about remote work at your company?
Hover over the chart to learn more
Source: PwC US Remote Work Survey
January 12, 2021. Base: 133 US executives
13%
11%
32%
26%
17%
Going with the flow. Business performance is not suffering. We’ll likely increase the level of remote work.
No turning back: Many of our office employees will work remotely a significant amount of their time.
It’s been great! We’re better off giving up on office space entirely.
Back to the office as soon as feasible. We’re at our best
on-site and in person.
Prefer limited remote schedules but people like it, including future talent.
Hybrid Work
Hybrid work is how people will move within the Work from Anywhere ecosystem. It will be fluid and integrated. As the hub, the office will be the primary place to support the connections needed for hybrid work.
Forbes highlights companies adopting hybrid work models for the long run in an article posted earlier this year. By design or default, most US companies are heading toward a hybrid office workweek.
Return to Workplace Timing
Some companies are hopeful that they can bring people backinto the workplace beginning Summer 2021. Others are planningon Fall 2021 or early 2022.
For example:
The online retailer Wayfair has been projecting June, assumingit’s safe to return.
Google is looking toward 100% back in the office startingSeptember 1, 2021, gradually starting in April.
Chicago-based commercial property consulting and propertymanagement firm Avison Young—with offices around theworld—is asking employees to return in April.
Scroll
Down
Third Place
Fuel Your Creativity
Community Work Hub 1
Community Work Hub 2
Community Work Hub 3
Community Work Hub 4
Community Work Hub 4
This work hub provides amenities similar to what would be in an office. With both open areas and retreat spaces, it is easy to find the right spot for the task at hand.
Community Work Hub 3
With a variety of areas to accommodate individual and group work—each with its own level of visual distraction—this space offers autonomy and choice. The bar supports quick connections and casual postures. For more formal work, sign-out technology allows reservation via a concierge.
Community Work Hub 2
This space is a great place to share information in a casual setting. It supports meeting with coworkers or clients to discuss, plan, and finalize information.
Community Work Hub 1
Rich in work amenities, this space supports longer-term work activities, including a variety of options for focus work.
Community Work Hubs
High Amenity - spaces supported by tools that enhance interaction and collaboration.
Lobby /
Common Space 1
Lobby /
Common Space 2
Lobby /
Common Space 3
Lobby /
Common Space 4
Lobby /
Common Space 5
Lobby /
Common Space 6
Lobby /
Common Space 7
Lobby /
Common Space 8
Lobby /
Common Space 9
Lobby / Common Space 9
This space offers amenities like food and beverages for more longer-term opportunities and a variety of connections.
Lobby / Common Space 8
Lighting and light architecture help with the legibility of potential work areas. A freestanding sub-architectural workspace supports a sense of privacy without complete enclosure.
Lobby / Common Space 7
Views outside enable a connection to the location and opportunities for restoration. The desk provides the option for slightly longer duration and insulation implies availability to be interrupted.
Lobby / Common Space 6
Vibe is the key word for this space with bookshelves and an area for individual work. The quiet energy sets the stage for the perfect place to recharge.
Lobby / Common Space 5
This reception space encourages a slightly longer stay to make a connection, although mainly accommodates shortterm activities and easy access to others if needed.
Lobby / Common Space 4
All about convenience, this space is set up well for checking emails or a quick task while waiting for others. It accommodates
individual activities rather than group interactions.
Lobby / Common Space 3
This transitional space supports a quick touchdown or waiting area. The back of the sofa and location provide a sense of security.
Lobby / Common Space 2
Use this transitional space to support a quick connection with your smartphone or to have a quiet conversation. It is also a comfortable space for waiting or making a call.
Lobby / Common Spaces 1
A cozy nook adjacent to this transitional space offers privacy for interaction or a touchdown area while waiting for others.
Lobby /
Common Spaces
Medium Amenity - retreats, lobbies, and common spaces to accommodate activities alone or together.
Coffee Shop /
Café Space 1
Coffee Shop /
Café Space 2
Coffee Shop /
Café Space 3
Coffee Shop /
Café Space 4
Coffee Shop /
Café Space 5
Coffee Shop /
Café Space 6
Coffee Shop / Café Space 6
Deeper connection to nature enables a good balance if interfacing with digital technology. Views provide opportunities for restoration.
Coffee Shop / Café Space 5
This space provides visual interest and a variety of areas for working alone or interacting with a colleague to review or plan.
Coffee Shop / Café Space 4
Outdoor space with energy provides the perfect atmosphere for lively conversation or just relaxing while reading alone.
Coffee Shop / Café Space 3
The stimuli and vibe happening within this hospitality space support creative focus activities. Specifically, the booths make this space more intentional for work.
Coffee Shop / Café Space 2
Provides space for individual short-term work and other spaces for two to three people to meet casually. Bar area offers the perfect place to check email or chat with others will waiting.
Coffee Shop / Café Space 1
This hospitality-centric café space focuses on meaningful connections, enabling choice in enclosure—bring your own device and relax with a cup of coffee.
Coffee Shop/
Café Spaces
Creates a home office in a space with multiple functions, typically very flexible and semi-permanent.
Coffee Shop / Café Spaces
Lobby / Common Spaces
Community Work Hubs
Third Place Settings
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Third Place
Idea Starters
Conference and
Meeting 1
Conference and
Meeting 2
Conference and
Meeting 3
Conference and
Meeting 4
Conference and
Meeting 5
Hub 5
A tactical space that supports both small and large group work while accommodating a variety of activities through multiple furniture applications, integrated Bluescape technology, and work tools.
Hub 4
Team project room with ergonomic seating for long-term engagement. Users have access to power and data at the table surface while the base provides cable management. Whiteboards for idea generation and display are removable for placement on easel.
Hub 3
Intimate setting for two to four people. High-top table and stools support short-term seating and various postures. Writable wall and digital display for sharing information and brainstorming. Pendant lighting offers acoustical properties. Bag hook for stowing personal items.
Hub 2
Traditional, formal board room application with fully upholstered leather seating and executive table. Side stool adds whimsy and offers alternate seating for presenter. Pendant lighting for meeting tasks.
Hub 1
Designed to enhance concentration and minimize distractions. Height-adjustable credenza desk enables posture changes and movement. Communications supported with stationary desk for face-to-face interactions.
Hub
This formal meeting space is designed for structured interactions that include collaborative and brainstorming activities.
Private
Office 1
Private
Office 2
Private
Office 3
Private
Office 4
Private
Office 5
Private Study 5
Height-adjustable table and ergonomic seating support posture changes and movement. Choice in worksurfaces enables user control. Orientation of height-adjustable table prevents distraction from passersby and supports focus work. Stationary desk facing the door allows user to indicate availability. Access to daylight and views increases happiness.
Private Study 4
Access to daylight and views increases happiness.
Private Study 3
Height-adjustable table and ergonomic seating support posture changes and movement. Access to daylight and views increases happiness.
Private Study 2
Height-adjustable credenza desk and ergonomic seating support posture changes and movement. Change in work mode enabled by user control between desk for focus work or table for interaction. Access to daylight and views increases happiness.
Private Study 1
Designed to enhance concentration and minimize distractions. Height-adjustable credenza desk enables posture changes and movement. Communications supported with stationary desk for face-to-face interactions.
Private
Study
Designed to enhance concentration and minimize distractions.
Individual
Workspace 1
Individual
Workspace 2
Individual
Workspace 3
Individual
Workspace 4
Individual
Workspace 5
Dedicated Workpoint 5
Designed for ease of movement and the option to change environments. Collaborative tables on casters offer flexibility in moving tables where needed, supporting user control and ability to create collaboration space quickly for fast-paced creative teams.
Dedicated Workpoint 4
Designed for ease of movement and the option to change environments. Dedicated space for focus work as well as several collaborative areas. A spine-based system adapts to changes in quantity and size of workstations.
Dedicated Workpoint 3
Supports focus work with ergonomic seating and workstations positioned to reduce visual distraction from adjacent workers. A panel-based system adapts to changes in quantity and size of workstations.
Dedicated Workpoint 2
Supports focus work with ergonomic seating and the option to sit or stand throughout the workday. Workstations are positioned to reduce visual distraction from adjacent workers. A panel-based system adapts to changes in quantity and size of workstations.
Dedicated Workpoint 1
Two adjacent areas offer choice in where to work. Benching provides maximum efficiency within the space.
Study
Dedicated space for focus work with ergonomic seating that supports healthy movement.
Study
Private Study
Hubs
Third Place Settings
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Collaborate
Create
Control
Compete
Office Floorplate by Culture
OFFICE
The Office Is the Hub
Compete cultures seek short-term growth. They are results-driven, competitive, and speed-oriented, unified by an emphasis on winning and reputation. This culture’s purpose is to generate profits and do so faster than competitors. Compete cultures are made up of workers who are deal-makers.
Tactical Execution
Individual Workspaces
Enclosed Meeting Spaces
Spaces to Support
Compete
Meeting Room
Individual Workspace
Private Office
Meeting Room
Individual Workspace
Private Office
Private Office
Private offices are used in multiple ways. Designed to enhance concentration and minimize distractions, private offices may also be designated as a small conference room while the occupant is away.
1
2
3
Office enables the occupant to put away their work so others have access to monitors or shared artifacts. Private offices provide insulation and support work-from-anywhere balance, which requires more video and phone conversations.
Adjacent social spaces provide waiting area or a place to debrief after a meeting. Room schedulers make this access very legible to employees.
Café is sectioned off for clear distinction between work and social settings to accommodate the Control culture’s need for formal, non-interruptible interactions.
Individual Workspace
Focus work is the primary task at the workspace as most group interaction is scheduled and supported by formal group spaces.
1
2
3
Highly supported through user control and opportunities for embedding and externalizing on markerboards and tackable surfaces. Secondary surfaces allow for quick reference and sourcing of information.
Close proximity to group spaces is supported with Pergola, where externalization and problem solving occurs. Touchdown space supports the need for video and phone conversations to decrease distraction for nearby workers.
Open social areas provide space for quick breaks, as well as restorative activities for individuals. Shared bookcase enables sharing of source materials.
Meeting Room
Group work is more formal and planned so enclosed meeting rooms—along with norms and rules—are expected.
1
2
3
Space is primarily used for presentations and sharing information with teams or customers.
Room schedulers are necessary to keep up with the pace of activities and formal meeting times. Relevant artifacts are displayed to help ground participants in the organization’s mission.
Information is shared both in-person and virtually to improve efficiency and quality. Greenery aids in shielding content on display screen from people outside the room.
A Control culture is driven to improve efficiency and quality—doing things right. These cultures are made up of problem solvers, engineers, and professionals. To achieve their purpose, they put systems and structures in place to adhere to standards of the company or their industry.
Project Development
Formal Meeting Spaces
Enclosed Individual Workspaces
Spaces to Support
Control
Meeting Room
Individual Workspace
Private Office
Meeting Room
Individual Workspace
Private Office
Private Office
Private offices are used in multiple ways. Designed to enhance concentration and minimize distractions, private offices may also be designated as a small conference room while the occupant is away.
1
2
3
Office enables the occupant to put away their work so others have access to monitors or shared artifacts. Private offices provide insulation and support work-from-anywhere balance, which requires more video and phone conversations.
Adjacent social spaces provide waiting area or a place to debrief after a meeting. Room schedulers make this access very legible to employees.
Café is sectioned off for clear distinction between work and social settings to accommodate the Control culture’s need for formal, non-interruptible interactions.
Individual Workspace
Focus work is the primary task at the workspace as most group interaction is scheduled and supported by formal group spaces.
1
2
3
Highly supported through user control and opportunities for embedding and externalizing on markerboards and tackable surfaces. Secondary surfaces allow for quick reference and sourcing of information.
Close proximity to group spaces is supported with Pergola, where externalization and problem solving occurs. Touchdown space supports the need for video and phone conversations to decrease distraction for nearby workers.
Open social areas provide space for quick breaks, as well as restorative activities for individuals. Shared bookcase enables sharing of source materials.
Meeting Room
Group work is more formal and planned so enclosed meeting rooms—along with norms and rules—are expected.
1
2
3
Space is primarily used for presentations and sharing information with teams or customers.
Room schedulers are necessary to keep up with the pace of activities and formal meeting times. Relevant artifacts are displayed to help ground participants in the organization’s mission.
Information is shared both in-person and virtually to improve efficiency and quality. Greenery aids in shielding content on display screen from people outside the room.
Create cultures seek breakthrough innovation. These organizations or groups are idea-oriented and embrace risk-taking to be on the leading edge. To do so, Create cultures are stocked with visionaries, entrepreneurs, artists, and designers.
Innovation
Dedicated Team Spaces
Open Social Spaces
Spaces to Support
Create
Project Space
Retreat/Restore Lounge
Team Workspace
Project Space
Retreat/Restore Lounge
Team Workspace
Team Workspace
Workspaces adjacent to group space offer user control with embedding, height adjustability, and insulation. They support teams that need both focus and collaborative work.
1
2
3
Proximity to group space implies team ownership while Pergola and rugs delineate boundaries. Analog and digital tools support both brainstorming activities and videoconferencing.
BuzziBooths create an extra layer of insulation and they are located for quick access to support heads-down work or videoconferencing.
Individual workspaces support assigned workers with layers of opportunity for embedding and easy access to information.
Retreat/Restore Lounge
Less formal than a private office, this space can be easily accessed and utilized for quick conversations or group focus work.
1
2
3
Cabana Lounge provides two areas for either individual respite or interaction with a colleague—both of which are important for Create cultures.
Pergola offers enclosure to support activities that require more insulation. Digital display offers access to both information and
videoconferencing capabilities.
Confidential conversations are supported in the shared private offices and open discussions are supported in the lounge space, with its variety of insulation opportunities depending on the activity.
Project Space
Similar to a maker space, this area enables high materiality and analog work behaviors—exactly what Create teams need to get work done. Soft elements, like curtains, were added to boost acoustic performance.
1
2
3
Be_Hold storage enables stowing and displaying the variety of team artifacts.
Mobility of Cultivate tables and mobile easels collaborative tools supports different creative activities in one space.
Collaborative space supports social connections. Windowseat lounge seating—positioned for access to views—provides a retreat near the team space.
Collaborate cultures tend to be open, friendly, and sharing. They are relationship oriented and value teamwork, participation, and consensus. They seek long-term development. The members of a Collaborate culture often act as counselors and mentors while all have a strong sense of belonging and team orientation.
Social Interaction
Cafés and Lounges
Community Spaces
Spaces to Support
Collaborate
Lounges
Open Team Space
Café
Lounge
Open Team Space
Café
Café
A suitable café supports the process of creating and being together as this space suggests. Conversations linger and synergies happen among multiple teams.
1
2
3
Family-style atmosphere
with self- service refreshments reinforces a sense of belonging and affinity.
Picnic lunch tables enable exchange over lunch or shared breaks, as well as intermingling of functional groups.
Casual furniture and hanging plants support the need for grounding in community and shared purpose. Views to outside and access to food and beverages encourage revitalization.
Open Team Space
This space supports externalization needed for group activities as well as communication using a variety of vertical surfaces. Workers are connected—both physically and virtually.
1
2
3
Individual workspace in close proximity to a variety of group spaces. Pinwheel application supports this highly interruptible culture, providing individual user control in the workpoint.
Openness of Pergola activates the workspace, enabling visibility and transparency of activities.
Pergola spaces contain a variety of group areas while delineating interaction zones outside.
Lounge
Group spaces that support interactions are highly desired in this culture as most processes happen collaboratively.
1
2
3
User control and familiarity of products support autonomy.
Inclusive communication exchange occurs with analog tools like vertical markerboard surfaces and virtual tools like the monitor.
Work activities happen in a variety of space types for open and transparent ease of communication and connection.
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Office
Home
Third place
Collaborate
Create
Control
Compete
20%
20%
60%
15%
5%
80%
20%
80%
20%
30%
50%
Each organization has a unique culture type, along with subcultures, that influence how people work and where they perform their best. When we overlay the ecosystem by culture type, some general guidelines emerge.
Ecosystem
Balance Guidelines
Click each segment to learn more about each culture type
We look at organizational and individual needs by four culture types: Collaborate, Create, Control, and Compete.
Leveraging the Competing Values Framework™
Culture serves as a guidepost for people’s needs and organizational goals. To enhance the performance of your people, organization, and facility, it’s important to understand cultural implications— what people value and how it affects space design.
Preserving your unique culture to empower your workforce and maximize your office space is essential for success—and even more important during this pivotal time.
Organizational Culture
Understand Your Team’s Needs
Return to Workplace Timing
Some companies are hopeful that they can bring people backinto the workplace beginning Summer 2021. Others are planningon Fall 2021 or early 2022.
For example:
The online retailer Wayfair has been projecting June, assumingit’s safe to return.
Google is looking toward 100% back in the office startingSeptember 1, 2021, gradually starting in April.
Chicago-based commercial property consulting and propertymanagement firm Avison Young—with offices around theworld—is asking employees to return in April.
Return to Workplace Timing
Some companies are hopeful that they can bring people backinto the workplace beginning Summer 2021. Others are planningon Fall 2021 or early 2022.
For example:
The online retailer Wayfair has been projecting June, assumingit’s safe to return.
Google is looking toward 100% back in the office startingSeptember 1, 2021, gradually starting in April.
Chicago-based commercial property consulting and propertymanagement firm Avison Young—with offices around theworld—is asking employees to return in April.
Return to Workplace Timing
Some companies are hopeful that they can bring people backinto the workplace beginning Summer 2021. Others are planningon Fall 2021 or early 2022.
For example:
The online retailer Wayfair has been projecting June, assumingit’s safe to return.
Google is looking toward 100% back in the office startingSeptember 1, 2021, gradually starting in April.
Chicago-based commercial property consulting and propertymanagement firm Avison Young—with offices around theworld—is asking employees to return in April.
Return to Workplace Timing
Some companies are hopeful that they can bring people backinto the workplace beginning Summer 2021. Others are planningon Fall 2021 or early 2022.
For example:
The online retailer Wayfair has been projecting June, assumingit’s safe to return.
Google is looking toward 100% back in the office startingSeptember 1, 2021, gradually starting in April.
Chicago-based commercial property consulting and propertymanagement firm Avison Young—with offices around theworld—is asking employees to return in April.
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Collaboration
Innovation and creativity
Social connection
Increase team performance
Establish and cultivate culture
Minimize stress
Build community
Mentoring and career development
Virtual connection cannot replace physical connection
Why Do We Value Being in the Office?
People are empowered to work fluidly in an ecosystem that includes office, home, and third places.
Flexibility/Adaptability
Supporting people’s physical and psychological health builds confidence and enhances performances.
Well-Being
Preserving your unique culture to empower your workforce and leverage your space is essential.
Culture and Innovation
Key Business Drivers for the Ecosystem
The Work from Anywhere ecosystem supports organizational culture and employee well-being—so people can work fluidly.
This flexibility also serves as an attraction/retention strategy for talent, offering improved work/life balance through flexible work schedules.
This autonomy fuels creativity and drives innovation while keeping people safe.
Work from Anywhere is the ecosystem that gives organizations and employees choice in where and when work occurs.
When given the choice, people are drawn to places that make them feel comfortable and productive. What we previously knew as the “office” was already evolving into a place of social context—more collaborative than ever.
Overview
Work Fluidly
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Overview
Overview
Organizational Culture
Organizational Culture
Expertise
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Inspiration
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