Sarah McLaren- Best In Class Dealer One Pager

Best In Class introduction

As a Best In Class Dealer, it is our goal to serve you through the entire pre-order and order phase. From planning to lead time reporting, learn how our Dealer Experience Team can assist you through it all!

Data

Planning

Communication

+ To decrease the workload of our dealerships, the Best In Class Experience Team will provide order stategy, from phasing to taging, while also utilizing data from past orders to provide optimal information.

+ To be more proactive, the Best In Class Experience team helps to understand the Dealerships expectations to better execute the projects. The team will help to link to the Tailored Solutions Team as well as One-Touch Designers to help position products.

+ The Best In Class Experience team conducts bi-weekly/monthly calls with their respective dealerships and the Designers, Project Managers, and coordinators to best understand their current and upcoming projects, as well as best practices and reviewing training documents as needed.

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Contact

aBOUT Sarah

Intro

Meet Sarah McLaren Your new point of contact on the Best in Class Dealer Experience Team

Learn how Sarah will be assisting you as a Best in Class Haworth Dealer through the pre-order and ordering process.

learn more

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Customer SErvice REps

As a best in class dealer, we want to make sure you have timely assistance during the Pre-Order and Order Phases. We also want to make sure you have all of the resources you need to best serve you while placing orders. Sarah can be reached at:

PHONE:

616.393.1883

EMAIL:

Sarah.McLaren@Haworth.com

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Haworth Dealer Experience

New to Haworth!

While Sarah is new to Haworth, she brings 10 years of combined experience between customer service and accounting. She held a management role at a leading hotel company in the front office, where she was the manager on duty for a 500 room hotel. From there, she was an Accounting Manager for the same hotel then transitioned into a Plant Accountant role at a manufacturing facility in which her duties included financial reporting, month end/year end close, and payroll processing. Sarah will be serving the Best in Class dealers for the Texas & Canada regions by delivering top notch service.

About Sarah!

Pre- order Phase

order Phase

Data

Alignment to Operations Team

+ To decrease the workload of our dealerships, the Best In Class Experience team pushes information directly to them regarding updates on their active orders and shortages, organized by customers for ease.

+ The Best In Class Experience team values the relationship our sales members have both to Haworth and to our dealerships and work toward building a collaborative inclusive group to achieve our overlapping goals.

+ To be more proactive, the Best In Class Experience team joins in on respective weekly Tier 3 meetings to understand the interworkings of our manufacturing plants and in turn advise the operations team of hot projects coming their way.

+ The Best In Class Experience team conducts bi-weekly/monthly calls with their respective dealerships to best understand their current and upcoming projects, advise on Haworth's current standings regarding the supply chain, and build a strong relationship with one another.

Sarah graduated from Michigan State University and enjoys rooting for them (especially during football & basketball season) and attending a few games here and there. Sarah's boyfriend and her entire family are die hard Michigan fans, so it makes for some friendly rivalry especially when they play each other. It makes it even better when Michigan State wins!

Fun Fact-

Quickfire Round!

Communication

Alignment to Sales Team

Tacos or Pizza?

Hover over the icons below to see how the Dealer Experience Team will assist during the pre-order phase.

Hover over the icons below to see how the Dealer Experience Team will assist during the order phase.

Let's Get OUtdoors-

In Sarahs free time, you can find her on the beach walking our dog Brady (seen below) or catching some rays. She loves being outdoors and is always ready to catch a sunset at any time of the year, especially on Lake Michigan or at her family cottage in Northern MI. In the Summer, it’s hard for her to be on the lake and not dive in for a swim!

"Tacos – preferably with some chips and guac!"

Staying In or Going Out?

"50/50 on this one – depends on the day!"

Comedy or Thriller?

"Comedy every time"

Cake or Ice Cream?

"Ice Cream- it’s my weakness"

Music or Podcasts?

"Music!"

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